IT Support | Cybersecurity | Cloud | AI/ML Infrastructure Engineer Labs_
Building hands-on technical skills through real-world labs, troubleshooting, and project documentation.
I am a U.S. Army veteran and IT professional focused on IT Support and AI Enablement — building practical skills across technical support, troubleshooting, cybersecurity, cloud fundamentals, and AI technologies. My military background shaped how I approach technology: with discipline, attention to detail, clear communication, and a mission-focused mindset.
This portfolio highlights my hands-on labs and projects across hardware, networking, operating systems, virtualization, cybersecurity, and cloud environments. Each project documents the tools used, the steps taken, the problems encountered, and the lessons learned.
My goal is to grow into roles where IT support and AI intersect — using emerging technologies to make support operations smarter, faster, and more effective.
Current Focus Areas
Every lab in this portfolio is documented to show not just what I built, but how I thought through the process. Each entry includes the objective, tools used, steps completed, issues encountered, troubleshooting actions, screenshots, lessons learned, and next steps.
This approach prepares me to communicate technical work clearly — in tickets, runbooks, post-mortems, and interviews.
Identified major internal and external PC components and documented their purpose, compatibility, and troubleshooting considerations aligned with CompTIA A+ objectives.
Build and configure virtual machines to practice OS installation, snapshots, basic networking, and system configuration across Windows and Linux environments.
Completed an interactive lab building a core understanding of modern security concepts, threats, and protections across identities, data, devices, infrastructure, and AI systems using Zero Trust principles.
Built a fully documented professional IT portfolio from scratch using HTML, CSS, and GitHub Pages — demonstrating version control, web publishing, asset management, technical writing, and AI-assisted development workflows.